As the features and conveniences of mobile phones have grown, so have the risks of using them. The more you and your employees use your mobile phones to check email, make purchases, access bank accounts, download music, etc., the more tempting your phone becomes to...

Now that voice and data services can be hosted on the Internet, it seems logical that any telecom service available via the Internet should be fine to handle voice communications for your business. Many of these online providers appear to be low cost, with systems...

One of the top reasons for choosing Voice over Internet Protocol (VoIP) for your business communications is the many smart features it provides at a fraction of the cost. These features include such conveniences as voice mail, a virtual assistant, call recording,...

Whether your employees are using their mobile phones for personal or business communications — or both — it's essential to have reliable cell reception at your place of work. Provider coverage maps may show strong signals in your area, but that's no guarantee of...

If your business is new, relocating, or upgrading its network, it's important to make sure you install the right network cabling. Running the wrong voice/network cabling for your business can end up being very costly. It can reduce efficiency and productivity as well...

Minimizing overhead is one of today's biggest challenges in running a business. Fortunately, the creation of the Internet has brought us cloud-based data services that can dramatically reduce your costs. Before the cloud, your business would have to spend time and...

The possibility of an auto attendant or virtual receptionist eliminating the need to pay an employee to handle incoming calls at your business may be an appealing notion. It may be a big money-saving and time-saving tool. What is an opportunity for your business to be...

In spite of the increased use of email, mobile phones, and text-based communication, most businesses today cannot operate effectively without a fully functioning phone system. It's a necessity for sales, customer service, working with partners and vendors, speaking...

Whatever wired Internet Service Provider (ISP) you choose for your business, none can guarantee availability 100% of the time. Every ISP has experienced periods when its service is down. Unfortunately, this interferes with your ability to run many aspects of your...

When your business isn’t running, it isn’t making any money. That’s why it’s critical to make sure you have processes in place that help maintain business continuity. These processes include secure data backup and safe file sharing. If your only data backup...

In the early days of computing, passwords amounted to the use of some personal number, name or word that was easy for the user to remember. These included birthdays, favorite colors, and the name of a spouse, pet or a child. Now, most everyone knows that simple...

On first glance, it appears the free Wi-Fi available in hotels, restaurants, coffee shops, and even shopping malls is a boon to you and your employees. It gives you all the opportunity to access your network and be more productive from anywhere. Unfortunately, this...