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MiContactCenter

Contact Centers come in different sizes and configurations, thatís why the MiContact Center solution can be scaled to your business size and tailored to your businessís needs. Telephones, emails, web chat, fax, and social media are available and well used ways for your customers to communicate and MiContact Center tools will allow you to acknowledge and respond on their level. After all, the most important goal for any contact center is to provide excellent & efficient customer experiences while also increasing your employeeís productivity.

Configuration options:

   - Small, Formal Contact Center   (Brochure)

   - Large-scale, Enterprise Grade Contact Center   (Brochure)

   - Informal & Workgroup Contact Center

   - Microsoft Lync Based Contact Center

   - Outbound Contact Center

   - Cloud-based Contact Center

 

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